Hotel Operations Conference

Exploring the value in hotel operations
22 May 2019, The Montcalm London, Marble Arch
Mark in your diary to attend this event

For people involved in: Hotel development, investment, HR, technology, utility management, law, distribution & technology, guest loyalty and franchising....  

Exploring the investment value in hotel operations

The rise and rise of third-party managers indicates how investors in the hotel industry are beginning to demand clarity in the black box labelled “operations”. Previous approaches of putting the management of hotels into the same category as the brand offering are no longer being accepted. A clearer definition of the value created in running hotels is needed. This is not an event focused on how to be a better sous chef or what is the best way to clean a room: rather this event explores how value is created by managing chefs and housekeepers more effectively. It highlights how focused management across all aspects of the hotel business will deliver the best results and hones in on just what that management looks like. It maybe that the best approach is to have an integrated brand and management company. Or perhaps separating out the disciplines is the best way forward. Both approaches can create superior value: the key is determining how and what works best where. The Hotel Operations Conference is designed to help provide answers to these questions.

HOC 2019 topics will include:

  • ‘White label leaders tell all’
  • ‘Global majors present on their operating initiatives and operating philosophies’
  • ‘How f&b has become the apple of hoteliers’ eyes’
  • ‘The rising cost challenge’
  • ‘Moving beyond Brexit with HR’
  • ‘The role of tech in improving operations and Asset management looking at the relationship between owner’
  • ‘Operator and brand’

Target audience

Hotel brand companies, hotel operating companies and hotel owners will all be a focus of debate. Senior executives at the CEO, COO and CFO level are expected to attend along with specialists in development, operations, sales, human resources and CSR.

Attendees already confirmed:

Alexander Sharapov, Director, Bercal
Alfred Eeltink, COO, Hotel Facility Concepts
Andrew Sangster, Editorial Director, Hotel Analyst 
Anthony Say, Head of Hotels, NatWest Corporate Banking
Babette Märzheuser-Wood, Partner, Dentons
Ben Thomas, Regional Director, Penta Hotels 
Charlotte Watson, Client Services Executive, Equiom
David Orr, CEO, Nadler Hotels 
Dominic SeelyDirector of Acquisitions at Westmont Hospitality GroupWestmont Hospitality Group
Felicity Black-Roberts, VP Acquisitions and Development – Europe and North Africa, Hyatt Hotels
Frank Croston, Founding Partner, Hamilton Hotel Partners
Gabriel Petersen, Managing Director, Event Hotels 
Gary Davis , Executive Chairman, Village Hotels 
Helder Pereira, Chief Executive Officer, RBH 
Herman Klok, Regional Director Operations, NH Hotel Group part of the Minor Hotel Group
Jacob Rasin, Director of Business Development, Pandox
James Devitt, Managing Director, Herald Hotels
Jeremy Robson, Owner, Great Northern Hotel
Joanne Monk, People & Development Director, LGH Hotels Management
Jon Colley, Head of Development – UK and Ireland, IHG
John Wagner, Co-Founder, Cycas Hospitaltiy
Julia Ingall, Chief People Officer, Ennismore 
Katherine Doggrell, Editor, Hotel Analyst 
Lesley Reynolds, Managing Director, PSD Hospitality & Leisure
Liz Hall, Associate, Hotel Analyst
Martin Creydt, Senior Vice President, Property Management International, Pandox
Martin Smyth, Executive Director – Hotels, Healthcare & Insurance, Coutts
Matt Luscombe, CEO, Cycas Hospitality 
Matthew Duncombe, Partner, DLA
Matt Tinger, Partner, Dentons
Max Thorne, Chief Executive,MRP Advisors
Michael Grove, Director of Hotel Intelligence and Customer Solutions, EMEA, HotStats 
Nikki Kelly, Marketing Director, Springboard 
Nicholas Northam, Managing Director UK, Interstate Europe Hotels & Resorts
Paul Collins, Head of Hotel Investment Properties UK & Ireland, CBRE Hotels
Paul Abson, Managing Director UK, Great National Group
Per Denker, CEO, Core Hospitality
Peter Till, Managing Director, Choice Hotels 
Richard Bursby, Partner, Taylor Wessing 
R Hollants van loocke, COO EMEA, Frasers
Russell Kett, Chairman, HVS London
Scott Harper, COO, Malmaison and Hotel Du Vin
Sean Quinney, Senior Asset Manager – Hospitality Asset Management, Colliers International 
Simon Masri, Partner, Dentons
Sonia Kajani, Director, JMK Group
Stefan Wissenbach, Founder, Engagement Multiplier 
Scott Young, CEO, BVA Nudge Unit UK 
Simon Allison, Chairman, HOFTEL
Stephen Welch, Director, Hotels & Leisure, Specialist Sector Coverage, Corporate & Commercial, Santander
Stuart Sinclair, Senior Manager – Client Services, Equiom
Taigo Venancio, Director of Development, Choice Hotels 
Terence Baker, Senior Report, Hotel News Now 
Thomas Magnuson, Co Founder and CEO, Magnuson Worldwide
Tim Helliwell, Head of Hotel Finance, Barclays Bank
Tim Walton, Vice President, Marriott
Vivek Chadha, Managing Director, Nine Hotel Group

The Key Trends & Issues in Hotel Operations 2018

KD 100 by Katherine Doggrell
 Report Cover