2017 Programme

23 May 2017

18.30 – 20.30 Drinks reception, Garden Room, Jumeirah Carlton Tower Hosted by Hotel Analyst

 

24 May 2017

8.30 – 9.00 Registration and coffee

9.00 – 9.10 Welcome and opening remarks

Andrew Sangster, owner of ZTZ Communications, publisher of Hotel Analyst

 

Opening overview:Management company valuations. Unbundling management, brand & property – do you create more value?

 

9.10 – 9.30 Session 1 – Presentation

Charles Human, Managing Director, HVS Hodges Ward Elliott

 

Hearing from third party management companies. Leaders say what they are thinking and what they are planning.

 

9.30 – 10.10 Session 2 – Panel

 

Spotlight session What have the big brands ever done for us?

 

10.10 – 10.20 Session 3 – Human resources presentation

Steve Cassidy, Senior Vice President and Managing Director UK & Ireland, Hilton Worldwide

10.20 – 10.30 Session 4 – Design and architecture

10.30 – 10.40 Session 5 – Procurement

10.40 – 10.50 Session 6 – Financial support

10.50 – 11.05 Session 7 – Discussion

11.05 – 11.35   BREAK

Profitability: examining margin erosion


A look below the line to see what is actually happening at hotels in key European cities

11.35 – 11.50 Session 8 – Presentation

Jonathan Langston, Co-Founder, Hotstats

Productivity and guest experience

 

How hotels can be made more productive and the guest experience more effective: hear from technology experts, HR specialists and others on the challenges ahead.

11.50 – 12.30 Session 9 – Panel

Panel:  Frank Reeves, Founder & CEO, Avvio

 

A different take on management

 

The benefits of adopting a purpose driven culture

12.30 – 12.50 Session 10 – Interview

Interviewer: Julia Felton, Business Development Director, Hamilton Hotel Partners

Interviewee:  IHG

12.50 – 2.00 LUNCH

 

Who should be the best brand and operating company: how much does scale matter?

 


2.00 – 2.10 Session 11 – Global brand and operator presentation

2.10 – 2.20 Session 12 – Pan-European brand and operator presentation

2.20 – 2.30 Session 13 – National brand and operator presentation

2.30 – 2.40 Session 14 – Boutique brand and operator presentation

2.40 – 2.55 Session 15 – Panel Session

 

Are current legal contracts fit for purpose


2.55 – 3.10 Session 16 – Evolution of the franchising contract presentation

Babette Marzheuser-Wood, Head of Franchise Group, Dentons

 

3.10 – 3.40 Session 17 – Panel discussion around the franchise contract

Panel: Babette Marzheuser-Wood, Head of Franchise Group, Dentons

 

3.40 – 4.10 BREAK

 

4.10 – 4.25 – Session 18 – Evolution of the management contract presentation

4.25 – 4.55 – Session 19 – Panel discussion around the management contract

Panel: Peter de la Perrelle, Managing Director, Tower Hotel Management

 

Big brands are vital for the future of the hotel industry

 

4.55 – 5.25 – Session 20 – Debate

Panel:
Nick Smart, Vice President Development, North & West Europe, Hilton Worldwide

5.25 – 5.30 CLOSING REMARKS